As a result of a struggling economy and the availability of real-time communication, consumers expect a higher level of customer service than ever before. Internet Strategist Joanna Doubleday will discuss important things to know in order to make every customer experience count.
Santa Cruz Women in Business hosts the Caffeineighted small-meeting networking series the first Thursday of each month. Caffeineighted is designed to create a more intimate atmosphere and an opportunity for teaching and learning.
Limited to 40 participants, the session also includes introductions and conversation. A light breakfast is served. The cost is $15 for SC Chamber members and $25 for non-members. Caffeineighted is organized by the Santa Cruz Chamber Women in Business committee but everyone is welcome, men included.