ARTICLE
TOTLCOM Inc., a leader in telecommunications services headquartered in Watsonville, CA, with offices in Sacramento, Modesto and Fresno has merged with Cooper Technologies, a leading computer and networking support in Santa Cruz, CA. Cooper President Aaron McDonald is now Vice President of TOTLCOM and responsible for the Managed Services offerings. The merger of these two companies brings advanced experience and technology in the support of both data and voice systems to customers the central and northern California area. Cooper Technologies and TOTLCOM have mutual customers over the several years, where TOTLCOM served the voice technology needs and Cooper supplied the data service needs. Now the customers have one company to call for all their technology needs, whether it be voice or data. “This is a marvelous opportunity for us to bring more benefits to our customers” stated Sam Bishop, Founder and CFO of TOTLCOM. “VoiP telephone systems are now part of the data network and we are called upon frequently to help solve issues caused by both systems running on the same network. For example, it is extremely important that voice take precedence over data, or the conversation will be severely disrupted. It takes specialized expertise to make this happen perfectly. After seeing the exceptional service we provide, customers have asked us to take over their data networks too. Now we are in a much better position to do so.” "Joining forces with TOTLCOM is a big deal for us,” says Aaron McDonald, President & CEO of Cooper Technologies. “It gives us the ability to offer our high quality, comprehensive IT services to the much larger client base of TOTLCOM. TOTLCOM’s motto is “Customer Satisfaction is our Standard, not our Goal” and that is exactly what we believe at Cooper Tech., so this merger brings two very compatible customer service cultures together as one.” “Founded in Santa Cruz in 2000, Cooper combined Silicon Valley expertise with a down to Earth mindset.” added Aaron. “Our reputation was built on delivering high quality, comprehensive IT support services that solve business problems and streamlined their systems. Long-term cost savings and revenue growth along with secure data systems were the result.” Businesses hand over a tremendous responsibility and accountability to their IT service companies and to their staff. In view of all the security hacks and compromises that make the headlines regularly, it is extremely important to engage a company with whom you have trust. We value the trust that our clients place in us and we honor it. This philosophy is reason TOTLOM and Cooper have many customers that have been with them for over 20 years. A Leader in the Communications Industry Since 1973, TOTLCOM has been at the forefront of the voice communications industry, winning awards, but more importantly taking care of their customers. Thousands of business customers have benefited from their commitment to customer satisfaction.. TOTLCOM is an aggressive telecommunications services company and has provided innovative voice and data telecommunication solutions for more than four decades. It was founded in Santa Cruz, California as a Radio Common Carrier – providing car telephones and paging services. But foreseeing the pending opportunity to introduce advanced technology to businesses, Sam Bishop began offering phone systems in 1982, before the actual breakup of AT&T and the Bell Systems companies. Just as they did 4 decades ago, the TOTLCOM team has successfully predicted pending changes in telecommunications technology and migrated from electronic to digital and now to Voice over Internet Protocol (VoIP) and cloud based services. TOTLCOM customers reap the benefits of using cutting edge telecommunications technology to increase productivity and profitability provided by a long standing company they can trust. Contact: Aaron McDonald, Vice President, TOTLCOM Inc. 831-728-5000 aaronmcdonald@totlcom.com
TOTLCOM Inc., a leader in telecommunications services headquartered in Watsonville, CA, with offices in Sacramento, Modesto and Fresno has merged with Cooper Technologies, a leading computer and networking support in Santa Cruz, CA. Cooper President Aaron McDonald is now Vice President of TOTLCOM and responsible for the Managed Services offerings.
The merger of these two companies brings advanced experience and technology in the support of both data and voice systems to customers the central and northern California area. Cooper Technologies and TOTLCOM have mutual customers over the several years, where TOTLCOM served the voice technology needs and Cooper supplied the data service needs. Now the customers have one company to call for all their technology needs, whether it be voice or data.
“This is a marvelous opportunity for us to bring more benefits to our customers” stated Sam Bishop, Founder and CFO of TOTLCOM. “VoiP telephone systems are now part of the data network and we are called upon frequently to help solve issues caused by both systems running on the same network. For example, it is extremely important that voice take precedence over data, or the conversation will be severely disrupted. It takes specialized expertise to make this happen perfectly. After seeing the exceptional service we provide, customers have asked us to take over their data networks too. Now we are in a much better position to do so.”
"Joining forces with TOTLCOM is a big deal for us,” says Aaron McDonald, President & CEO of Cooper Technologies. “It gives us the ability to offer our high quality, comprehensive IT services to the much larger client base of TOTLCOM. TOTLCOM’s motto is “Customer Satisfaction is our Standard, not our Goal” and that is exactly what we believe at Cooper Tech., so this merger brings two very compatible customer service cultures together as one.”
“Founded in Santa Cruz in 2000, Cooper combined Silicon Valley expertise with a down to Earth mindset.” added Aaron. “Our reputation was built on delivering high quality, comprehensive IT support services that solve business problems and streamlined their systems. Long-term cost savings and revenue growth along with secure data systems were the result.”
Businesses hand over a tremendous responsibility and accountability to their IT service companies and to their staff. In view of all the security hacks and compromises that make the headlines regularly, it is extremely important to engage a company with whom you have trust. We value the trust that our clients place in us and we honor it. This philosophy is reason TOTLOM and Cooper have many customers that have been with them for over 20 years.
A Leader in the Communications Industry
Since 1973, TOTLCOM has been at the forefront of the voice communications industry, winning awards, but more importantly taking care of their customers. Thousands of business customers have benefited from their commitment to customer satisfaction..
TOTLCOM is an aggressive telecommunications services company and has provided innovative voice and data telecommunication solutions for more than four decades. It was founded in Santa Cruz, California as a Radio Common Carrier – providing car telephones and paging services. But foreseeing the pending opportunity to introduce advanced technology to businesses, Sam Bishop began offering phone systems in 1982, before the actual breakup of AT&T and the Bell Systems companies.
Just as they did 4 decades ago, the TOTLCOM team has successfully predicted pending changes in telecommunications technology and migrated from electronic to digital and now to Voice over Internet Protocol (VoIP) and cloud based services. TOTLCOM customers reap the benefits of using cutting edge telecommunications technology to increase productivity and profitability provided by a long standing company they can trust.
Contact: Aaron McDonald, Vice President, TOTLCOM Inc. 831-728-5000 aaronmcdonald@totlcom.com